Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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"
I encountered a problem on the website which asked suggested I phone you direct. The lady I spoke to was lovely and so helpful."

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i have received my order and very impressed with delivery info , the plants and the info contained in the package , including the brochure - will definitely make more purchases in future. thank you "

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No - I think your website is extremely well thought out and helpful"

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Thank you for the supplementary information on the plants I have ordered. Great service. We v much hope to get back to Caerhays later this spring if we're allowed... Keep well."

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No - wealth of stuff there already"

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Excellent service."

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Great selection I live in a rural town so don't have a good choice plus I have been in shielding since last year "

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Lovely plants arrived"

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As we now live in Cornwall, ideally we would have preferred to collect our order from Burncoose, but as we are in lockdown, it would mean travelling out of our local area, as we live about 4 miles from Wadebridge, so this recent order will have to be delivered. Looking forward to safer times, when we can visit the nursery ourselves."

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a lot of choices so hard to select one plant! "

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Always friendly, quick and efficient on the phone"

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Far too easy to spend my money with such a great range of plants "

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I love the selection of plants in the detailed info"

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I've found the nursery to be very reliable over the years. I've never needed to telephone or write to get something sorted out."

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My impression is of a very efficient and friendly company with extremely fair prices. That said my experience with trying to place an order online, mentioned above, was very frustrating as I was at a loss as to what was happening! Though this will not be allowed to cloud my judgement of what was generally a very pleasant experience. "

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Me buying form a grower and avoiding amazon are big draws. Also link to Cornwall for my family is important and am buying presents for people I cant see. Covid presents are very different."

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This is one site you can rely on ,plants received always as discribed."

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I phoned to order in the end because I’m local & that was very helpful "

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No problems at all, Fiona is so helpful and customer focused."

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I love the quality and size of the plants you sell. I've had several posted to Hampshire, which have arrived in perfect condition. Just ordered seven more. "

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None it is a well designed and very useable website"

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V. good to find specific cultivars in stock which are elsewhere quite hard to locate."

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My favourite nursery site and always the first place I go to when looking for a plant, and usually find it here too."

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Steve and his team were extremely helpful and efficient beyond the call of duty, as I kept changing my mind!"

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Excellent service and range of products. Look forward to visiting in 2021!"

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have used this site before as all the plants have been first class and the service second to none thank you all at Burncoose"

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great service and super fast delivery"

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The person answering your telephone, lovely genetleman, currently self-isolating, very friendly and extremely patient and knowledgeable - a credit to your company"

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I’ve known of you for so long I can’t remember"

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Plant and growing conditions info is very good"

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