Plants by mail order since 1984 - over 4,100 plants online today!
Burncoose Nurseries - part of the Caerhays Estate
Nursery & Gardens open: Mon - Sat 08.30 - 16.30 & Sun 10:00 - 16:00
Pop up café: Open Daily (weather permitting) 10:00 - 15:00 & Sunday 11:00 - 15:00

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review


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  • Your site is easy to understand and use, I certainly will use you again.

    Burncoose Customer -

    You provided us with a Wedding Cake Tree for my mothers Grandson and Grand-daughter in Law. They where thrilled, we where thrilled. It looked delightful. So when I turned 50 last week Mum said get the Katsura tree, as a gift from her. So I did and the first place I looked was Burncoose and I cannot wait to meet my Katsura and Flamingo Toona Tree.

    Burncoose Customer -

    So glad this website returns one to the place on the online catalogue after looking at something in detail, often one goes back to the start every time.

    Burncoose Customer -

    lady on the phone very helpful

    Burncoose Customer -

    description of plants and suitability to growing conditions were excellent

    Burncoose Customer. -

    Customer for 27 years

    Burncoose Customer -

    The plants arrive well packaged. Good delivery service.

    Burncoose Customer -

    I love your selection. I trained at Kew gardens, so I really appreciate your diversity

    Burncoose Customer -

    None

    Burncoose Customer -

    Wonderful nursery great selection

    Burncoose Customer. -

    Not really, I always find your staff extremely helpful either on the phone, email or when we visit the nursery.

    Burncoose Customer -

    Great products and easy to order.

    Burncoose Customer -

    None very happy with the order so hopefully it will arrive shortly. Thank you.

    Burncoose Customer -

    Thank you for your first class service we are always very pleased with all we have ordered from you.

    Burncoose Customer -

    Love the descriptions of the plants and height width at maturity,nvery helpful. Also love the photos

    Burncoose Customer -

    None really - it provides plenty of relevant information

    Burncoose Customer. -

    Plants arrived here 20 minutes ago and are now experiencing our Gower weather. Beautifully packed and in excellent condition, now to get them growing.

    Roland Button -

    I acknowledge safe receipt today of the Magnolia ‘Koban Dori’. I compliment your skilled packers on the care with which this specimen was packed, It arrived without any trace of damage.

    Don Mulholland -

    Just a quick note to thank you for the excellent service and quality of your plants. I am delighted with my Grevilleas and just hope it won’t be too cold for them to grow in my garden. Thank you once again.

    Dany O’Brien -

    Great plant and packing, all the best to all – you run a very taut ship down there!

    Anthony Maynard -

    My plant arrived safely this morning- many thanks for helping me out of a hole.

    Andrew Stone -

    Trees arrived today in fine condition and well packed. They are now in the ground despite the wind- can’t wait for the spring

    Robert J. Rice -

    Plants ordered at 2pm on Wednesday, delivered in good condition at 10am the next day. Wonderful. Have a good Christmas. Thank you.

    Beryl Offley -

    I was extremely pleasantly surprised to receive a replacement for the previously damaged plant in my original order this morning. Can I thank you for the prompt response, especially at a very busy time, and the integrity of your company in dealing with the matter. All the best wishes of the season to you all.

    Ronald White -

    Just to say my plants arrived today. They are of very high quality and good condition- absolutely professionally packaged too. Thank you. I will order again from you.

    Susan Earley -

    Thanks so much for supplying such wonderful quality plants. Having gardened for 30 years, it’s the first time I’ve brought online as I prefer to see the quality of the plants before I buy. I researched many other nurseries to compare size/quality/price and placed most of my order with Burncoose. The plants all look really healthy and vigorous were very well packed too. Thanks again

    Rick Colls -

    Confirm remainder of orders received this afternoon. Have unpacked them and very impressed with the quality of the plants especially the large Hydrangeas. Many thanks

    John Stevens -

    My two Azalea plants arrived today in good condition. Thank you for the high level of customer service and care you took in packing them.

    Mr N Greenall -

    I just wanted to say thank you for the beautiful plants which were delivered today. They are in excellent condition and so well packaged! Many thanks to all involved

    Lesley Jones -

    The plants arrived today in excellent condition. Many thanks.

    Peter Shotter -

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