A Gold Medal at Chelsea!!

Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

Please click here if you would like to leave us a Trustpilot review

Thank you so much for your efficiency and approachability on the phone - friendly and exemplary customer service.

Burncoose Customer -

Fantastic range of plants that I am unable to source from our local garden centres. Very good delivery service, everything well packed. Looking forward to seeing all the new plants blooming!

Burncoose Customer -

Over the years I have found your staff most helpful and informative. The plants arrive in excellent condition and thrive. When I had a cystus (broom) that didn't it was sorted efficiently after photo etc. & due time.

Burncoose Customer -

No, the people at the end of the phone are always extremely knowledgeable andhelpful if the need arises.

Burncoose Customer -

The speed of confirmation emails is excellent.

Burncoose Customer -

Very helpful advice has been given when I have phoned for advice on plants. Thank you.

Burncoose Customer -

Excellent website

Burncoose Customer -

Only to say thank you for previous excellent purchases

Burncoose Customer -

I thought the plant information on the website was really excellent.

Burncoose Customer -

Very efficient telephone ordering service

Burncoose Customer -

Very efficient telephone ordering service

Burncoose Customer -

In the past items I have ordered plants and have had to wait for them as they weren’t in stock at that time but delivery service good

Burncoose Customer. -

it was a go service and ease to order

Burncoose Customer. -

No, it's very well thought out and a joy to navigate through.

Burncoose Customer -

The plants I have received have done really well! I would not hesitate in ordering from Burncoose again! Thank you

Burncoose Customer -

Visit the Caerhays Castle website
Order the 2024 Burncoose Catalogue
Payment methods accepted
watch us on you tube
Visit Burncoose House - Holiday Accommodation