Customer Quotes

A big thank you to all our customers who send us feedback via our customer and delivery surveys. The surveys and full results can be found when you login to your account 'My Burncoose'

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An excellent and very comprehensive website, full of clear information to make decisions about plants and planting. congratulations on an excellent website.

Burncoose Customer -

A bit more detailed information about the individual plants would be helpful. Also some of the plants had no pictures which was a shame as they really help when making selections. Pictures of all the different characteristics of the plants would be great e.g. the flower, foliage and form. The more pics the better, this would definately give you a competitive edge. In general the website is very good and user friendly!

Burncoose Customer. -

great to find plants I want all in 1 place and also to find plants not obtainable from garden centre

Burncoose Customer. -

I am totally blind so have to use special screen reading sofware (JAWS) to access the information on the computer screen. Some websites are not very accessible to my software, but your site works well.

Burncoose Customer -

I think you give helpful information about the plants you supply.

Burncoose Customer. -

Our friends always ask us where we bought our beautiful plants, so that is where they go!

Burncoose Customer. -

I have found all your Staff to be very helpful and informative, with good product knowledge. We tell all our friends when they see our garden, that all our plants have come from you. They are the best advertisement.

Burncoose Customer -

love the website, love the service, keep it up

Burncoose Customer -

Further to my visit to your nursery last week, may I confirm safe receipt of the replacement tree. Also may I thank you for the courteous and helpful manner in which you resolved the problem. It has been a pleasure to deal with your company.

Paul Smith July 2010 -

Thank you very much for the Daphniphyllum which arrived today. It is a lovely specimen far better than I had expected so I will be pleased to recommend your site to anyone.

Sydney Watson July 2010 -

My two Jasminum Parkerii delivered safely, beautifully packed and in perfect condition. Best wishes to Cornwall a gem of a place containing many happy memories for me.

Roy Keys June 2010 -

Thanks for the lovely plants and sending them in time for planting before I go away. Much appreciated.

Pauline Jones, London June 2010 -

I would like to compliment and thank the packers of the Sorbus cashmeriana. They did an amazing job and it must have taken some time. Very much appreciated. Good luck for the rest of the RHS Flower shows. With many thanks.

Dora Beetesan June 2010 -

I am just emailing to let you know that the 2 x Acacia Baileyana Purpurea have arrived successfully. They look gorgeous. Thank you.

Morag Wood June 2010 -

My order arrived yesterday early evening and the plants are excellent. I am so delighted with the quality. My hearty thanks for your excellent service.

Christine Garry June 2010 -