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Customer Quotes

"
Only of my own making, I did not realise I had ordered 2 of an item, but that was quickly sorted out by a phone call to a helpful and courteous person.
"
Burncoose Customer - 09 Mar 2014
"
Have always found your plants to be of very good quality and your site always seems to have those unusual specimens that make a garden special
"
Burncoose Customer - 09 Mar 2014
"
very efficient website - excellent to use.
"
Burncoose Customer - 08 Mar 2014
"
I have visited your Nursery many times in the pat when on holiday but now at 84 it is a long way to come. In the recent storms I had a huge conifer fall after cutting down three more but luckily it only broke fences and trellis, so I have new space and you appeared to offer the cheapest daphnes that I wanted. Thank you
"
Burncoose Customer - 07 Mar 2014
"
Thank you for my order it was beautifully packed and arrived promptly and in tip top condition I am now awaiting a beautiful blooming in my conservatory. Thanks again.Elizabeth.
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Burncoose Customer - 06 Mar 2014
"
As good a service as Which Gardening Magazine said
"
Burncoose Customer - 06 Mar 2014
"
Thank you for my order – unpacking a Burncoose package makes Christmas seem dull. Wonderful plants and so carefully dispatched. Thank you so much.
"
Jonathan & Sylvia Leiserach - 05 Mar 2014
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Thank you so much for the beautiful Magnolia Felix Jury which I received safely and beautifully packed. It is exactly what I requested – a single stem suitable to train aa standard and it looks lovely and healthy.
"
Sarah Bushnell, East Sussex - 05 Mar 2014
"
Just to inform you that the above order has just arrived, well packed and in excellent condition. The plants should attract more butterflies. Many thanks.
"
John Wilson - 05 Mar 2014
"
I love good communication. It’s always hughely appreciated in my busy life. Thank you.
"
Kevan, The Northerner - 05 Mar 2014
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No I think the website gave me all the information I needed about the plants I was interested in
"
Burncoose Customer. - 05 Mar 2014
"
A great website, easy to navigate, and with lots of helpful plant info, and unusual plants. I will definitely be visiting again.
"
Burncoose Customer - 04 Mar 2014
"
Very impressed with service and plants
"
Burncoose Customer - 03 Mar 2014
"
I've ordered from Burncoose before, as have my family and having just moved into a lovely new home I have a garden to plan. I've always been thrilled with the quality of servic and plants that you offer.
"
Burncoose Customer - 26 Feb 2014
"
I wish Burncoose was nearer!
"
Burncoose Customer - 26 Feb 2014
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Extra planting ideas are always welcome
"
Burncoose Customer. - 26 Feb 2014
"
I bought some hydrangeas last year from you. They have done well. The quality of your products and the way they were packed for transport to me was excellent.
"
Burncoose Customer - 25 Feb 2014
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Excellent service and specimens.
"
Burncoose Customer - 25 Feb 2014
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Excellent service.
"
Burncoose Customer - 24 Feb 2014
"
The web site in conjunction with the catalogue provides all I want to find out.
"
Burncoose Customer - 24 Feb 2014
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The Cornus controversa variegata supplied last yearis doing very well!
"
Burncoose Customer - 24 Feb 2014
"
very happy . I could not locate this Camilla in Ireland. Delighted to see you have it many thanks Rita.
"
Burncoose Customer - 23 Feb 2014
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Excellent web-site, a very comprehensive range of plants.
"
Burncoose Customer - 22 Feb 2014
"
Just a brief note to thank all of the staff at Burncoose especially during such terrible weather. You have supplied us with wonderful trees and plants over the years, thankfully in a part of the country where they haven’t been destroyed by the weather. I imagine that you have battled against terrible wind, rain and floods just to go about your normal work and family life, all told an exhausting time. While gardens are of least concern to many people this winter, there will come a time to rebuild and recreate something of beauty, which all humanity needs to offset life’s setbacks. The plants you grow will be there for that time, when those who have lost their cherished gardens will need the stuff of new dreams.
"
Sian Lloyd, Essex - 17 Feb 2014
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I like the way you ring up if any problem with plants ordered and suggestions for substitutes
"
Burncoose Customer - 17 Feb 2014
"
I searched the RHS plant finder, you were one of only two mail order sites stocking everything I wanted to look at. Having had a think, I bought two of my original items, {I rejected two others, because my site is exposed and cold} but added a third I found in your stock list.
"
Burncoose Customer - 17 Feb 2014
"
In my experience your website is one of the best and at least it doesn't time out! The more information on individual plants the better in my view.
"
Burncoose Customer - 15 Feb 2014
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I had a query and received a quick and informative reply
"
Burncoose Customer - 15 Feb 2014
"
couldnt remember previous password and unlikely to remember the new one..but it arrived quickly ( C.2 mins by e-mail)
"
Burncoose Customer - 13 Feb 2014
"
In the past have found exceptionally pleasant people at other end of phone at nursery.
"
Burncoose Customer - 13 Feb 2014

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Fax: +44 (0) 1209 860011 Email: info@burncoose.co.uk
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