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Customer Quotes

"
Thank you very much for my lovely strawberry tree, which I received on Wednesday. It looks in lovely condition and I was very impressed with your packaging. Many thanks.
"
Candy Keast - 28 Jul 2009
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I telephoned the nursery yesterday to let you know that the Cotoneaster tree in my order had arrived with one of its main branches broken very close to the trunk. I did not expect such a prompt response. A replacement has just been delivered which I am pleased to say is in perfect condition. Very many thanks. I shall be very happy to buy from you again, particularly as your stock list is so comprehensive, including many rarer subjects, sometimes difficult to track down!
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Rosemary Hiscox - 28 Jul 2009
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Thank you for the box of plants, which arrived safely this morning. As usual the Erica and Phormium were perfectly packed – not a leaf out of place.
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Richard Focker - 28 Jul 2009
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A big thank you to you all. I was very pleased with my plants, packing etc. My first order and not my last.
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P Burrage - 28 Jul 2009
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Thank you for the order received today. I admit that based on previous experience elsewhere I usually await delivery with a vague sense of uneasiness. However, I need not have worried! The plants are first class and packed so carefully that I have to believe that they enjoyed their journey from Cornwall! I know that they will give me a great deal of pleasure, also your customer service is very good indeed. I look forward to placing further orders with you.
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Martin Hollington - 28 Jul 2009
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Today my replacement hydrangeas arrived and I cannot praise the packaging of these goods too highly. This is how the person who recommended you originally described it. FAULTLESS! The ‘Annabelle’ which he so highly praised is strong and health as are the other two. I shall look forward to their flowering and know that I shall not be disappointed. Thank you sincerely for your prompt action. With this kind of service your business cannot help but prosper and I shall not hesitate to recommend Burncoose Nurseries to others. With sincere thanks.
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Mrs M Walker - 28 Jul 2009
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Order received in very good condition. We are impressed with the quality of plants and packaging. Many thanks.
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Ann Pendry - 28 Jul 2009
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Many thanks for the plants arrived as promised and in perfect condition; I am delighted.
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Theodora Bodger - 28 Jul 2009
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I just wanted to say thank you for my plants. They arrived when I asked that they should arrive, they were beautifully packed and they are good strong health plants. They were in the ground the same day that I received them and they are growing well. Thank you.
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Pam Arnold-Foster - 28 Jul 2009
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Just received the plants today, they are the best plants I have ever received through the post, they are superb plants and the condition is excellent. I am very impressed. Do you have a mail order catalogue, if so would you send me one. It is good to know where to get plants of this calibre.
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Joy Beckett - 28 Jul 2009
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Just received this delivery of Escallonia. I’m really pleased with the size and quality of the plants, thank you.
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Wendy Collins - 28 Jul 2009
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This is just to say thank you for this Hydrangea (ordered at Chelsea) that came this morning. It is a well grown little plant and was beautifully packed. I’m sure our friends will be delighted to receive it on their Diamond Wedding Anniversary.
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Madeleine McCormack - 28 Jul 2009
"
Thank you very much indeed for your excellent help. Burncoose Nurseries was a fine recommendation – we got all the things we looked for. Hope to see you again next year. Will put a link on my website to yours when we get back to Germany. Best Wishes
"
Detlef Fischer - 28 Jul 2009
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My order arrived last Friday 12th August 2009 well packed and in excellent condition, many thanks for your time and trouble.
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Mr Gascoigne - 28 Jul 2009
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I came across your site and just wanted to say that about 20 years ago I bought a couple of trolleys of plants from you, every one of them did well and they now look wonderful. Incidentally, Feijoa sellowiana is always said to be only half hardy but mine has been growing outside in Essex ever since and is now fifteen feet tall and fruits beautifully each year. Many thanks for all the plants.
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John Nichol - 28 Jul 2009
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Many thanks for sending the replacement Cytisus Battandieri; it arrived yesterday in wonderful condition. I appreciate your prompt attention. Your plants are excellent quality and first class value. I am sure I shall purchase from you again, thanks for your prompt and professional response. Kind regards.
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Maggie Manders - 28 Jul 2009
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Excellent service, very nice plants arrived on 8th July, will be pleased to deal with you again.
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I Lockhart - 28 Jul 2009
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Just to let you know I received my Olearia today. We live in the Orkney Islands in the far north of Scotland and when I placed my order I thought I was taking a big gamble and just hoped the plant would be okay after its long journey. I should not have worried; it looks as fresh as can be as if it had been freshly planted for me. Thanks must obviously go to the gardeners for growing such strong plants but also to the packers who made sure it was happy and comfortable for its long, dark journey north. I hope it will be very happy in its new home! I will have absolutely no hesitation in purchasing again from you in the future. Thanks to you all once again
"
Jacky Smith - 28 Jul 2009
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I would like to thank you for a prompt efficient service. I am pleased to have received healthy looking plants, which were well wrapped and as ordered. I look forward to doing business with you again.
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Mrs Vreni Hankins - 28 Jul 2009
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It seems very comprehensive
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Burncoose Customer. - 27 Jul 2009
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My intial enquiry was made by phone as I was looking for a Cercis Canadensis for my parents Ruby anniversary. The gentleman I spoke to was extermely helpful..... thank you
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Burncoose Customer - 21 Jul 2009
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Having just visited your nursery for the first time just over two weeks ago, I found the staff very helpful and courteous, especialy the young lady who managed to identify the POPULUS candicans 'Aurora' which I have been trying to find since, to replace the one we had was ruined by a carless helper who went to close with weed killer. Many thanks once again and kindest regards Mr & Mrs Rawlinson
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Burncoose Customer. - 20 Jul 2009
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Only problem was choosing which plants to buy as there is so much to choose from!
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Burncoose Customer - 05 Jul 2009
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Orders always come very well packed and very good quality plants. Very helpful staff for advice by telephone.
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Burncoose Customer. - 05 Jul 2009
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As soon as my wife saw the name of your business in the screen which google found she said, "They are a really good firm, we will go to their site". My wife attended a horticulture course at Easton College, Norfolk, and heard of you there.
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Burncoose Customer. - 02 Jul 2009
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I have never used this site before, but found searching for plants easier than on some other sites.
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Burncoose Customer. - 20 Jun 2009
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very pleased with the first lot of plants ordered from you and hope today's order is as good
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Burncoose Customer - 17 Jun 2009
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Just an observation that, thankfully, you don't overpack the plants!
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Burncoose Customer. - 17 Jun 2009
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Order arrived as expected with one omission
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Burncoose Customer. - 17 Jun 2009
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You have some unusual and interesting plants for difficult conditions. My garden is on the coast with thin chalky soil and few plants will thrive here; you help make it more attractive and diverse.
"
Burncoose Customer - 12 Jun 2009

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Burncoose Nurseries: Gwennap, Redruth, Cornwall TR16 6BJ
Telephone: +44 (0) 1209 860316 Fax: +44 (0) 1209 860011 Email: info@burncoose.co.uk
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