6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
I think the search facility on your website is particularly useful and seems to function much better than on other sites. Well done."
Burncoose Customer - 11 May 2020"
Always impressed by your packaging."
Burncoose Customer. - 11 May 2020"
I have had two previous orders. Superb plants which arrive in prime condition. "
Burncoose Customer - 11 May 2020"
Excellent plants , and good online descriptions and planting and care guidance"
Burncoose Customer. - 09 May 2020"
One of the best websites I have used :)"
Burncoose Customer. - 08 May 2020"
Very pleased with the standard of the plants received. Delivery was quickly done from receipt of the order."
Burncoose Customer - 08 May 2020"
None has to wait for a lot to order but didn’t wait long and better than many other sites "
Burncoose Customer. - 08 May 2020"
Only the problem of you being so busy. However I think you are coping brilliantly and I’m very satisfied"
Burncoose Customer. - 08 May 2020"
The only difficulty was the current circumstances
I did think the hourly order was an excellent idea as opposed to sites that restrict daily"
Burncoose Customer. - 07 May 2020"
Really pleased the plant description includes whether bee friendly as providing flowers for pollinators is important to me"
Burncoose Customer - 07 May 2020"
Everything we have bought in the past has grown well."
Burncoose Customer. - 07 May 2020"
No it’s a great site with lots of information."
Burncoose Customer. - 06 May 2020"
I bought one plant from you already and was pleased with the quality when it arrived so have ordered more and expect to use you again."
Burncoose Customer. - 06 May 2020"
received plants today, very pleased with standard of packaging and plants are in beautiful condition. thank you for all your hard work "
Burncoose Customer - 06 May 2020"
I appreciate when you indicate that a plant is suitable for shade or for a small garden."
Burncoose Customer. - 05 May 2020"
It took a while, because of the Covid-19 situation, but this was clearly explained, my basket was saved, so it wasn’t really too much of a problem. You handled it well."
Burncoose Customer. - 05 May 2020"
Things always arrive very quickly and beautifully packed"
Burncoose Customer - 05 May 2020"
You are doing a marvellous job and the plants are in v good shape when they arrive. Really like the huge range you stock and the info on each plant page."
Burncoose Customer - 05 May 2020"
I found your website to be extremely good. And it appears that you have processed my order really quickly in spite of current situation"
Burncoose Customer - 04 May 2020"
The website is a joy to use. Plants illustrated well and lots of information. "
Burncoose Customer - 04 May 2020"
No problems at all, I especially liked the planting and cultivation advice "
Burncoose Customer - 04 May 2020"
I have leays been delighted with my purchases. Dispite beening so much further north the plants I have bought have always proved to be hardy and are growing well"
Burncoose Customer - 02 May 2020"
I found the website very professional "
Burncoose Customer. - 02 May 2020"
Thanks for all your hard work during these difficult times."
Burncoose Customer. - 02 May 2020"
Your staff lady on the phone was so nice and helpful. Very refreshing to deal with!"
Burncoose Customer - 01 May 2020"
Please don’t collapse like so many of the great English nursery institutions have done since the 1960s. Serious gardens need something better than ‘garden centres’."
Burncoose Customer. - 30 Apr 2020"
Site as quick and easy to use. Last order arrived quickly (during these difficult times) and in excellent condition"
Burncoose Customer - 29 Apr 2020"
I ordered my plants by phone & spoke to Christine, who was an absolute delight, polite, and exceedingly helpful. I do find, sadly, that people are sometimes very quick to criticise and very slow to praise and just thought i would attempt to redress the balance. "
Burncoose Customer - 29 Apr 2020"
You are doing a great job in most difficult circumstances."
Burncoose Customer. - 29 Apr 2020"
I did ring as was having difficulties timing it right to get through to the checkout and the gentleman on the phone was extremely helpful and pleasant."
Burncoose Customer - 29 Apr 2020
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