6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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"
I received my plants to day and was so impressed
a) by the careful way they were packed
b)by the plants themselves so strong and healthy
I live on the east coast of Scotland and have always been concerned about buying plants from the far south but these plants are in such good condition I am hopeful that they will thrive ."
Burncoose Customer - 20 Apr 2018"
Impressed: the order came promptly after ordering, the plants were well packed and in excellent condition. In your catalogue you have a good range of shrubs including some unusual ones. Your Clematis Growing Guide is very handy - concise and easy to follow. I have not looked to see if you have any other growing guides on your website."
Burncoose Customer - 18 Apr 2018"
Very quick, absolutely delighted, can think of nothing that you could improve upon. Cheaper would be good!"
Burncoose Customer - 18 Apr 2018"
I always do. Also use you for my clients. "
Burncoose Customer. - 17 Apr 2018"
Your order processing is highly efficient and plants are safely but ecologically packaged and arrive in excellent condition! "
Burncoose Customer - 16 Apr 2018"
Great website. Clear, concise with good illustration and information "
Burncoose Customer - 15 Apr 2018"
I had a v quick and clear reply to my email asking about possible collection. Many thanks"
Burncoose Customer - 11 Apr 2018"
Just to say I am SO excited to receive my two trees I have ordered - they are for my Birthday and they will look so gorgeous!"
Burncoose Customer - 11 Apr 2018"
I was very impressed that I could express an interest in a plant and then be notified by email when it was in stock"
Burncoose Customer - 09 Apr 2018"
I phoned the order and it was expertly handled efficient and the young lady was well informed and most polite."
Burncoose Customer - 07 Apr 2018"
Your plants are excellent. Only one failure over the winter."
Burncoose Customer. - 04 Apr 2018"
Ordered by telephone - very helpful member of staff"
Burncoose Customer - 04 Apr 2018"
I don’t think so: it’s very helpful and comprehensive."
Burncoose Customer - 04 Apr 2018"
I like the fact the some of your stick is British grown. Also that you ask customer to state dates they will not be available for delivery ."
Burncoose Customer - 04 Apr 2018"
very helpful lady on the phone."
Burncoose Customer - 03 Apr 2018"
Customer service first class and very helpful in giving advice."
Burncoose Customer - 03 Apr 2018"
Very pleased with the service with last delivery"
Burncoose Customer - 03 Apr 2018"
Your website is so helpful and informative, but BEFORE order is placed. This is generous and shows our shared furvour for growing"
Burncoose Customer - 01 Apr 2018"
Your explanation of planting requirements is the best I have ever encountered"
Burncoose Customer - 01 Apr 2018"
Your existing planting tips are useful so please continue"
Burncoose Customer - 31 Mar 2018"
My plant arrived within 5 days, beautiful condition and very healthy."
Burncoose Customer - 29 Mar 2018"
Very very nice gentleman took my order I found that he was so very helpful and a pleasure to deal with burncoose nurseries."
Burncoose Customer - 29 Mar 2018"
Thank you so much for your efficiency and approachability on the phone - friendly and exemplary customer service."
Burncoose Customer - 28 Mar 2018"
Fantastic range of plants that I am unable to source from our local garden centres. Very good delivery service, everything well packed. Looking forward to seeing all the new plants blooming!"
Burncoose Customer - 27 Mar 2018"
Over the years I have found your staff most helpful and informative. The plants arrive in excellent condition and thrive. When I had a cystus (broom) that didn't it was sorted efficiently after photo etc. & due time."
Burncoose Customer - 25 Mar 2018"
No, the people at the end of the phone are always extremely knowledgeable andhelpful if the need arises."
Burncoose Customer - 21 Mar 2018"
The speed of confirmation emails is excellent."
Burncoose Customer - 21 Mar 2018"
Very helpful advice has been given when I have phoned for advice on plants. Thank you. "
Burncoose Customer - 19 Mar 2018"
Excellent website"
Burncoose Customer - 16 Mar 2018"
Only to say thank you for previous excellent purchases"
Burncoose Customer - 14 Mar 2018
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