6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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Very easy by phone not so easy over the web"

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Visited your nursery years ago. Would love to come back sometime."

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customer many years ago - pre internet!"

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I love the catalogue. The photographs are good and paper is so much less bother to browse"

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My fault I am new to using a computer and I got mixed up but Kelly sorted me out thankfully"

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Very helpful staff"

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Very happy that customer service came back to me and were willing and able to able to change my order, that doesn't often happen online, but haven't got the order yet so I do hope we get the revised one!"

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Helpful lady on the phone."

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Informative website has all the details needed. I have ordered before and the plants were in excellent condition when I received them. "

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Greetings
I placed my order for three cytisus "Porlock" on Friday afternoon 16th June.
The plants arrived on Wednesday morning 21st June, cleverly packed and in perfect condition
Many thanks, Regards, Richard"

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Really good website and very efficient service. Shrub was very well packed and arrived quickly and safely. Also very good choice of plants. Thank you"

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Website was not clear how to navigate think some was me, and part you.when I phoned lady was great help."

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So far, each time I have ordered anything either for myself or someone else, everything has been of top quality."

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This is my second order, as I was delighted with the first results ( red-hot pokers) ordered in 2016. "

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Steve Dance is always very helpful and friendly"

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I found the office extremely helpful re my needing quick delivery of my order, which was my main reason for choosing your company."

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you provide us with thoughtful and excellent service from plants to packaging - well done!"

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A friend in Cornwall recommended the climbing plant I ordered but as there was not one available in Dorset I was glad to find it on your web site."

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My plant arrived today. Excellent service and packed really well. I look forward to planting my Akebia Quinta alba and watch it grow and flower. Thank you"

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You made it all so easy "

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Excellent delivery and packing "

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Your plants come in excellent condition and I love choosing some new exciting plants - today saw such specimens in Botanic Gardens, Oxford, and found them on your website! Brilliant!"

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Previous purchase arrived promptly, well wrapped and in good condition. Very pleased with purchase so came back."

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Very easy to use site and I loved the pictures and detail on packaging and delivery."

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have had a number of plants from you this season - all good quality and well-packed "

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I saw your stand at Chelsea this year and it was fantastic. Congratulations and thank you!"

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So nice to find so many unusual plants"

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A refreshingly simple website. Just the job for gardeners."

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Very pleasant and helpful response on the
telephone"

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The quality of the Plant's received so far has been very good "

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