Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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51
"
None the reason why place order was the email you sent me letting me know that the plant I wanted was in stock again .sincere company thank-you "
Burncoose Customer. - 27 Sep 2017"
I'm just glad you do the work that you do so I can have a great garden and look forward to ordering lots more plants ."
Burncoose Customer - 27 Sep 2017"
I decided to complete my order by phone, as I wanted to ask a couple more questions and add a gift note. Your service was exemplary. Thank you."
Burncoose Customer - 21 Sep 2017"
Sally look kindly designed a front and did border for me as I'm a complete novice!"
Burncoose Customer - 21 Sep 2017"
Couldn't sign in, couldn't get to collect only option. However telephone customer service was excellent. "
Burncoose Customer - 20 Sep 2017"
Just to say many thanks for sending my plants so quickly and how absolutely delighted I am with them- the quality and condition is outstanding. I will definitely be placing more orders with you in the future."
Susan Wood - 19 Sep 2017"
Just emailing to say a big thank you for the professional service you have given me over my new purchase- Plumbago auriculata.
The service was outstanding from placing my order to delivery of my plant."
Paul Llewellyn - 19 Sep 2017"
The Eleagnus is really beautiful, bushy and healthy- perfect to fill the gap and brighten the garden in winter"
Jenifer - 19 Sep 2017"
I wanted to say thank you very much for the delivery, really impressed with the packing, this is my first order with Burncoose but I don't think it will be the last.
thanks again"
Mrs P Anderson - 19 Sep 2017"
(a) Wanted to change order immediately after paying (readily resolved by Steve Dance);
(b) Needed to change addressee to 3 separate addressees (original order willingly cancelled, and refunded, to facilitate placing of 3 separate orders)"
Burncoose Customer - 19 Sep 2017"
Cannot be sure of receiving feedback from recipients, and therefore have to decline opportunity to complete another survey. Thank you to Steve Dance for all his help, by email and over the phone, in placing this order."
Burncoose Customer. - 19 Sep 2017"
Your staff at the Chelsea Flower Show were most helpful (and at the nursery) trying to identify a specific magnolia for my son. Thank you"
Burncoose Customer - 18 Sep 2017"
Just thank you. No one else was able to supply the item ordered "
Burncoose Customer. - 18 Sep 2017"
Looking forward to receiving my order. Your plants look excellent."
Burncoose Customer - 17 Sep 2017"
Delighted to see you will deliver to Caithness albeit at a £10 surcharge."
Burncoose Customer. - 17 Sep 2017"
None excllent service"
Burncoose Customer. - 15 Sep 2017"
Website is easy to navigate, performs well and is quick. Information is well laid out and informative. "
Burncoose Customer - 14 Sep 2017"
I have ordered from you before, always happy with the quality of plants and good packing."
Burncoose Customer - 09 Sep 2017"
I was realy pleased with the promptness of your reply to my enquiry and also the email of confirmation."
Burncoose Customer - 07 Sep 2017"
Used to live in Helston and always used garden centre. As did my parents."
Burncoose Customer. - 06 Sep 2017"
None - staff very helpful and kind."
Burncoose Customer. - 06 Sep 2017"
Very helpful staff and took some time to advise me that was much appreciated . Every interaction was professional and helpful ."
Burncoose Customer - 05 Sep 2017"
Telephone help a few days ago...Thank you. "
Burncoose Customer. - 04 Sep 2017"
I'm very happy with the quality of the plants that I have ordered"
Burncoose Customer - 31 Aug 2017"
This is a very clear and altogether excellent website.. I had a slight problem about password because I had poreviously ordered by phone"
Burncoose Customer - 30 Aug 2017"
I love dealing with Burncoose. They are both helpful and efficient, the website is clear and the product good."
Burncoose Customer - 30 Aug 2017"
No website easy to navigate and very informative "
Burncoose Customer - 28 Aug 2017"
Think you are a great company and have been buying from you for 25 years at least."
Burncoose Customer - 27 Aug 2017"
Need mobile friendly site"
Burncoose Customer. - 25 Aug 2017"
The information that I received about caring for the plants which I had recently purchased was very helpful "
Burncoose Customer - 23 Aug 2017
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