Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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The enquiry for the plant was made many months ago and we were very pleased to receive the email advising available now. "

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I have already introduced several happy new customers to you. By the way, your catalogue is the best - please continue with it."

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Superb nursery, always try and visit when visiting my family who live between Truro and Falmouth."

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Fantastic service and excellent quality plants"

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Only second time I have used the site. I was so happy with the first order. "

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Good customer service"

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I do tend to phone thru my order as sometimes I need your advice or further info but have always found your staff most helpful."

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email facility to inform me when plants were in stock was very helpful"

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Having already received a previous order from Burncoose, I was very impressed with the excellent order and packaging on arrival. The plants were well established and in very good condition. Customer Service also good."

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the wonderful lady at the end of the telephone was superb"

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very good service"

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none this time , previous order had one item unavailable and I was impressed by how this was handled so efficiently . "

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You provide full info about the plants and I can't imagine the site could be improved"

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A previous order was made using phone and the lady I spoke to was very pleasant and helpful"

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I usually research with the catalogue first and then sometimes check the website.
Please retain the catalogue!"

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I am very pleased with the healthy plant and the prompt delivery."

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Excellent site"

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Excellent customer service from Lynsey!"

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Do keep your paper catalogue - I always read it, enjoy it & pass it on, even if I buy on-line. "

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I have been impressed with the ease of ordering and the opportunity provided on your website for pre-ordering plants. I shall certainly be shopping with you again!!"

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You have a wide variety of plants. Very pleased"

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No. It is very user friendly."

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Good clear information helped me determine the best item to purchase"

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Thank you for my last order which I received in perfect condition. The plants are doing well in the garden. It's so nice to have a catalogue as I haven't got the internet."

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Thanks very much for the brilliant advice about how to care for the Gloriosa Lilies. Very helpful (as was your response to my email asking for cultural advice)."

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I simply wanted to thank you for the very quick delivery of my carefully packed order. Ordered this Wednesday and delivered this morning – nothing could be quicker! "

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Great plants and fantastic delivery. Well done."

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Thank you very much indeed, the Jacaranda arrived safely- well packed, beautifully formed and hopefully in my hands, with a long life. Thank you very much indeed."

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Thank you for sending my order SO quickly. An excellent service. A very nice plant too!"

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Last week we ordered 2 Edgeworthia and a Daphne. Your service was first class, plants arrived in perfect condition within a few days. I will be buying more."

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