Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
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"
The enquiry for the plant was made many months ago and we were very pleased to receive the email advising available now. "
Burncoose Customer. - 21 Aug 2017"
I have already introduced several happy new customers to you. By the way, your catalogue is the best - please continue with it."
Burncoose Customer - 21 Aug 2017"
Superb nursery, always try and visit when visiting my family who live between Truro and Falmouth."
Burncoose Customer - 21 Aug 2017"
Fantastic service and excellent quality plants"
Burncoose Customer - 18 Aug 2017"
Only second time I have used the site. I was so happy with the first order. "
Burncoose Customer - 17 Aug 2017"
Good customer service"
Burncoose Customer. - 11 Aug 2017"
I do tend to phone thru my order as sometimes I need your advice or further info but have always found your staff most helpful."
Burncoose Customer - 11 Aug 2017"
email facility to inform me when plants were in stock was very helpful"
Burncoose Customer - 10 Aug 2017"
Having already received a previous order from Burncoose, I was very impressed with the excellent order and packaging on arrival. The plants were well established and in very good condition. Customer Service also good."
Burncoose Customer - 10 Aug 2017"
the wonderful lady at the end of the telephone was superb"
Burncoose Customer - 08 Aug 2017"
very good service"
Burncoose Customer. - 08 Aug 2017"
none this time , previous order had one item unavailable and I was impressed by how this was handled so efficiently . "
Burncoose Customer - 07 Aug 2017"
You provide full info about the plants and I can't imagine the site could be improved"
Burncoose Customer - 07 Aug 2017"
A previous order was made using phone and the lady I spoke to was very pleasant and helpful"
Burncoose Customer - 07 Aug 2017"
I usually research with the catalogue first and then sometimes check the website.
Please retain the catalogue!"
Burncoose Customer. - 06 Aug 2017"
I am very pleased with the healthy plant and the prompt delivery."
Burncoose Customer - 04 Aug 2017"
Excellent site"
Burncoose Customer. - 03 Aug 2017"
Excellent customer service from Lynsey!"
Burncoose Customer - 03 Aug 2017"
Do keep your paper catalogue - I always read it, enjoy it & pass it on, even if I buy on-line. "
Burncoose Customer. - 02 Aug 2017"
I have been impressed with the ease of ordering and the opportunity provided on your website for pre-ordering plants. I shall certainly be shopping with you again!!"
Burncoose Customer - 31 Jul 2017"
You have a wide variety of plants. Very pleased"
Burncoose Customer - 31 Jul 2017"
No. It is very user friendly."
Burncoose Customer. - 31 Jul 2017"
Good clear information helped me determine the best item to purchase"
Burncoose Customer - 27 Jul 2017"
Thank you for my last order which I received in perfect condition. The plants are doing well in the garden. It's so nice to have a catalogue as I haven't got the internet."
Mrs M Ray - 26 Jul 2017"
Thanks very much for the brilliant advice about how to care for the Gloriosa Lilies. Very helpful (as was your response to my email asking for cultural advice)."
Mary Morgan-Amor - 26 Jul 2017"
I simply wanted to thank you for the very quick delivery of my carefully packed order. Ordered this Wednesday and delivered this morning – nothing could be quicker! "
Helen Jones - 26 Jul 2017"
Great plants and fantastic delivery. Well done."
Sheila Janes - 26 Jul 2017"
Thank you very much indeed, the Jacaranda arrived safely- well packed, beautifully formed and hopefully in my hands, with a long life. Thank you very much indeed."
Joanna Lloyd-Davies - 26 Jul 2017"
Thank you for sending my order SO quickly. An excellent service. A very nice plant too!"
Sarah Pain - 26 Jul 2017"
Last week we ordered 2 Edgeworthia and a Daphne. Your service was first class, plants arrived in perfect condition within a few days. I will be buying more."
Lindsay Brown - 26 Jul 2017
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