Due to very high order volumes, there is an order limiting system in place at present. At present orders are taking a week to process. Please be aware that courier deliveries can be delayed, due to high volumes.
Customer Quotes
Pages
79
"
I had some trouble with an order from Burncoose. I phoned and discussed it with them and they responded fantastically. I am very impressed with the level of customer service that Burncoose offer.
"

"
I have just received my order. May I commend you on your plants and on the packing. Thank you and your website is very helpful too.
"

"
One buddleja arrived safely today and beautifully packed. Thank you very much.
"

"
My Kalmia arrived safely this morning! Fantastic service, thank you….will think of Cornwall every time I look at it.
"

"
What brilliant service, thank you very much.
"

"
Just to say thank you for my recent order. The ribes plants arrived in excellent order and are now safely in the ground.
"

"
Order arrived in tip top condition. No problems what so ever.
"

"
I had a shopping list of 12 specific shrubs I wished to purchase for a new border. After visiting six nurseries within a 30 mile radius that I have used before, I had located only 2 on the list. Having then spent a long time on the web trying to find a supplier who could fulfil as much as possible of my outstanding requirements (nobody could do more than 2), I chanced upon your site. You met 6 of my outstanding 7 - excellent. (discrepancies in the numbers are down to me making a few substitutions)."

"
Can't think of anything off hand. Good information about the plants and that information helped me decide what to buy."

"
I thought the information you gave about the plants ad how they grow was very comprehensive and very useful."

"
At present none. I thought it was excellent."

"
I have searched the web for this particular plant and am delighted that you had it in stock and were prepared to send it."

"
Would encourage any users that if they visit Cornwall ( as I do to see
family) to visit your first class nursery."

"
Very good plants and all survive even though we are in Scotland"

"
very helpful advice received after an enquiry"

"
staff when contacted directly -Steve - extremely friendly & helpful"

"
Extremely positive staff attitude, even going to the extent of sending me photographs of a particular specimen."

"
Very good website well presented"

"
Pedestrians stop to ask questions about the plants we grow. We recommend the suppliers where the plants arrive in good condition, as described and well packaged, particularly when they are as good as yours were."

"
The information on each plant was particularly useful. This was influential on my decision to purchase the plant that I did."

"
None, very friendly person on the phone - otherwise I would have gone elsewhere!!"

"
Thanks for helpful relaxed and friendly advice. If happy I would come back again in the future"

"
lovely online catalogue with great information.
a pleasyre to view"

"
No - you cover everything useful and connected
with the product"

"
looking for plant know yours is good nursery"

"
Clear descriptions of plants and good instructions."

"
As a local I have always loved visiting Burncoose. The best nursery around!"

"
No problems; sight was easy to use and provided info to help me decide what plants I wanted - great"

"
I appreciate the specialty conservatory plants you do. some of which i could not find for sale in any other places. I also appreciate that you send reasonably mature plants out. "

"
The service is excellent and the plants are really beautiful when they arrive. I wouldn't go anywhere else for different plants."

Pages
79