6th January 2021. In line with the current government lockdown rules, Burncoose Nurseries is closed to visitors. However at present we are able to offer click and collect to local customers. This will be weekdays only, not weekends.
Mail order is continuing as normal. However please allow extra time for the couriers to deliver, once despatched from us. Sorry to say that some depots are experiencing high volumes of traffic, also staff shortages.
Customer Quotes
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couldnt remember previous password and unlikely to remember the new one..but it arrived quickly ( C.2 mins by e-mail)"

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In the past have found exceptionally pleasant
people at other end of phone at nursery."

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l visited at Christmas time and made purchases. lthought it was a lovely nursery and was made to feel welcome. lwas also given lots of help and advise.Thank you"

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Our plants arrived in perfect condition! We are very pleased with the plants…..and the packing team deserve an award! Well done!"

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Just to advise that my order arrived very well packaged early today. Plants in excellent condition and coincides with no rain and the gardener arriving! Excellent timing! Very many thanks.
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My order arrived yesterday afternoon. Excellent plants, very well packed, many thanks. The weather must be making things harder for you too.
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My collection of Magnolias and Michelia’s have now past over 200 thanks to Burncoose having a first class catalogue, packing etc. All are doing well. Perfect to acquire Magnolias for me.
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Lovely healthy-looking plants arrived on Thursday, all beautifully packed. Thank you very much.
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Thank you so much for your help in placing my order. I heard today that the plants arrived safely on the Isle of Man and my daughter is DELIGHTED. That is an impressively quick and efficient service. I have been looking for these for nearly a year now. I am sure that you will be receiving more orders from me.
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Thank you, Mrs McVeigh says the tree is a cracker…….Great thanks."

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Very helpful and friendly man at other end of the phone who talked through magnolia choices with me. "

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Staff are always most helpfull"

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I have previously found your plants well packaged and in excellent condition. I have found this website very useful for specific or unusual plants"

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I love your website and depending on the quality of your plants, would like to think I will return. Thank you"

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good to find special plants"

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I used your live chat service earlier this afternoon, which was very helpful and convinced me to order with you. I had been looking at another company but your website was easier to use, your live chat service was great and your prices were competitive! I'm sure the hellebores I've ordered will have a very happy home!"

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None at all - good experience"

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customer recommendations are always useful"

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I can say that I found that the packaging and condition of the shrub roses I recently received were excellent - this shows how Burncoose cares for their plants and customers - very pleasing experience."

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Too difficult to decide which plants to choose as my shopping list too long and there were so many things I needed/wanted."

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none - only too many lovely plants to choose from!"

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excellent service"

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None, the whole site is well laid out and easy to move around in. The ordering process was really simple and straightforward."

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Well done"

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i find your products far superior to other mail order nurseries and would not hesitate to reccomend your wares"

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I use your company in preference to some others because you have a wide range of less usual plants in stock."

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Too difficult to narrow my long list down as there were so many lovely plants. "

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Dear Team,
Your plants arrived yesterday in perfect condition!
We were very impressed with how everything was wrapped......especially the Davidia!
Cheers to the wrapping team!
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emails are answered very promptly"

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very good description of plants"

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